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SHIPPING POLICY

Shipping cost is charged by the shipping agency according to the destination, the weight and the shipping method.
Delivery time depends on the destination and the shipping method you choose. Tooltos offers the following shipping methods to ensure the safe delivery of your package

FedEx, UPS and DHL are the fastest delivery methods available. Delivery time is 3 ~ 7 working days to all major destinations. Products weighing more than or equal to 2KG will be shipped by FedEx, UPS and DHL by default.

According to your shopping cart, the system will automatically choose the most economical way for you from FedEx, UPS and DHL.

EMS will take 7~21 working days to arrive. Products weighing less than 1Kg can choose this shipping method, Cost $9.99. Products weighing less than 2Kg can choose this shipping method, Cost $15.99.

Orders are processed and delivered Monday-Saturday (excluding public holidays)

Tip: Tooltos is not responsible for the shipping delay that caused by the severe weather, such as stormy snow or other causes that beyond our control.

30 DAYS RETURNS

We are proud to guarantee 100% satisfaction with all items you purchased on tooltos.com. If there is any dissatisfaction with your purchase for any reason, full refunding, Unconditional Return and 100% Exchange could be accepted within 30 days from the date of delivery.

• Q1: Are you a manufacturer or a trading company?

A1: We are a factory trading company providing OEM and ODM services.

• Q2: Do you have overseas warehouses?

A2: We have overseas warehouses in the United States, Canada, Australia, Spain, Britain, Russia and Brazil.

• Q3: How to choose voltage 110V and 220V?

A3: Voltage 110V for following countries: United States, Canada, Mexico, Japan, South Korea and some countries of Central and South America.
Voltage 220V for following countries: Australia, Brazil, Europe and most Asian countries.

• Q4: What is the warranty period of your product?

A4: The warranty period of the machine is 1 year.

• Q5: How about after-sales service?

A5: We have professional technicians to provide after-sales service. If you have any questions, please contact us.